State: Texas City: Dallas Clear all filters (7 of 28 reviews match)
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I just received my final bill at TXU in the amount of $347.83. I have been having TXU for a year now and have paid my bill each month on time. My bill averages about 159 each month, sometimes less sometimes more, no more than $180. I called the representative today who...
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Anonymous
Anonymous

Hello, I'm sorry to hear about the complications TXU gave you. I just thought I could help out by giving you my energy provider. I only pay $30 for my energy bill now that I'm...

Anonymous
TXU Energy

Average Monthly Billing is a budgeting tool that smooths out the seasonal highs and lows on your monthly electricity bill, to help budget better.When you leave the program, th...

1.0
#802070
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Txu Electric Billing Department Review

I have call asking for my bill to be sent 2 correct address i haven't receive my bill yet it's been 3DAYS I NEED MY bill payment was due on July 15/2015 my phone number is 2146841930
5.0
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#667363
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Signed up with the $250.00 bonus where you supposedly receive $125 after you sign up and another $125 after you have been there for a year. TXU keeps moving the goal posts. Each time I speak with customer service, they play a game by saying there is one more step that...
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#378233
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Sept 2011, I signed up with TXU when I moved. When I signed up I was told on the internet (where I signed up) and by the representative that called me I would get a welcome bonus of $100.00 on a Visa prepaid card. It's been 9 weeks and I still haven't...
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RenaeT
RenaeT

Thank you Greg at TXU for taking the time to address my complaint I posted on here. You were very professional and took care of my complaint. And thanks for the credit. R...

Anonymous
TXU Energy

Renae, I am sorry to hear about your issue. I would like to see if I could help. Please email me at greg@txu.com so we can discuss. Thank you, Greg TXU Energy

#275414
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well, I called TXU this past Tuesday to see what our electric bill was going to be this month. this month, for the last two weeks, the temperature has been upper 60s and lower 70s, they still had the nerve to charge us 470.21 from 23 of December of 2009 to 25 of...
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Anonymous
CREDDY

Well even though it\'s been hot these past couple of months my bill that is due now is $963 for a 1900 sq ft house... and funny thing is no one is home during the day so a/c d...

Anonymous
Magoo

I feel you pain, I switched from Direct to TXU in November, *** $75, of course my first bill was about the same as my Direct bills. Since December my bills have been near $300...

#169448
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Let me just warn you- even if TXU has the best rate in your area... it's NOT worth the headache you'll have after dealing with their customer service department, or lack thereof. Where do I start??? how about at the beginning. I've been with TXU since my...
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Anonymous
Victoria M.

I want to personally apoligize for TXU; I just recently stopped working for them. I have dealt with the agents that this customer speaks of. My title was a CCA-Customer Care A...

#135556
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This complaint was first sent in on 12-19-2007 to the PUC to there CPD. Complaint #cp2007121196. I had filed this complaint for the simple fact that one of my accounts that I had (a barn) for years had been 13.71 per month than now they have tried to increase my bill...
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Anonymous
Ms. ER Y

On April 23, 2011, I called TXU, who had been my provider for over two years at the current place I resided. Before that, they provided at a previous address for me, for one y...

Anonymous
Yvettr

Does anyone know how many times TXU will try to process a check before it\'s considered returned

#111578
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