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Summary of TXU Electric Customer Service Calls

7 TOTAL CALLS
71% SUCCESSFUL CONNECTIONS
02:15 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact TXU Electric to Ask about:

Payments and Charges:

  • “To pay my bill”

Other:

  • “Benefits”
  • “Outage”

About TXU Electric

Top 5 TXU Electric Services

Customer Care, Electricity Supply

Top 5 Likes about TXU Electric

Some agents were kind and courteous

Top 5 Dislikes about TXU Electric

Problem recovery procedures

Summary

TXU Energy is the number one company in Texas, providing electricity and related services to more than 2 million Texas customers. The company offers competitive market benefits by providing low prices, innovative products and services. In addition, TXU Energy also offers a broad selection of Electricity Plans, energy-saving products, electricity bill payment assistance programs, renewable energy products, as well as 24-hour power outage service. TXU Energy is a subsidiary of Energy Future Holdings.

The company was started in 1882. In 2007, TXU Energy was acquired by KKR, TPG, and Goldman Sachs and changed the name to Energy Future Holdings Corp. (EFH).

TXU Electric reviews and complaints

TXU Electric is ranked 58 out of 784 in Utility category

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TXU Electric Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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