TXU Electric

When I moved back to Texas several years ago now I was moving and getting things set up and of course I called TXU because I had been with them when I lived here before and they we...

I was told that I would receive a credit card so I could pay the penalty with my actual electric company so I could swith immediately to TXU, well you need to know that you don...

An erderly couple (70's) pay for electrice service in an unused property with minimal payments. (~$10)p/mo). I get aphone call 28 Nov. 2011 to get a cheaper monthly bill contr...

I have had TXU for several years now, not the greatest service but not the worst. Today I get a bill with a $450 deposit on it just because I have been late on 2 payments now. $450...

Sept 2011, I signed up with TXU when I moved. When I signed up I was told on the internet (where I signed up) and by the representative that called me I would get a welcome bonus ...

I attempted to pay my electric bill via phone and did so as always. The amount didn't appear on my checking account for several days; I received a letter from TXU stating the bank...

My current bill, approx $84.00 is past due by 10 days. TXU wants to slap me with a penalty of $250.00 - how does this even make sense? I understand it's ten days past due, an...

We have a co op electric company at our current home, which we have no major complaints with. Upon negotiating the sale of our home, we found a rent house in town which apparently ...

With any company compaliant to them; always get names and id #s of the reps and write down what is said. Also,date and time this information in case you have to take them to court....

I have been with TXU from the 80's and felt like I was treated fairly, for the most part.Last month, TXU offered me plan that would be less expensive than the one that I ...

Well, I called TXU this past Tuesday to see what our electric bill was going to be this month. this month, for the last two weeks, the temperature has been upper 60s and lower 70s...

Warning!! Stay away fro TXU, I had a property as a rental so TXU had me on a commercial rate at 17.04 cent per/kw. I later moved into the property and they kept me on the commerci...

Let me just warn you- even if TXU has the best rate in your area... it's NOT worth the headache you'll have after dealing with their customer service department, or lack th...

It took over a week, 5 phone calls of more than an hour each time in order to set up my account. I called back a few days later because I needed my account number and that phone ca...

This complaint was first sent in on 12-19-2007 to the PUC to there CPD. Complaint #cp2007121196. I had filed this complaint for the simple fact that one of my accounts that I had (...